Set the adjust lever to the appropriate position for the thickness of the paper, then press the paper button. Loaded paper is too thick or the adjust lever is not in the appropriate position. Remove any roll paper from the printer, then reload it into the roll paper feeder. Load paper into the sheet feeder, then press the paper button. If your printer stops working and the lights are on or flashing, use the following table of panel light patterns to diagnose the problem, then follow the recommended corrective measures. You can identify many common printer problems using the lights on your printer's control panel. To solve a problem, you may need to cancel printing. If you have a specific problem relating to print quality, a printout problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to the appropriate section in this chapter. The information that you need to diagnose and solve most common problems is provided by online problem solving, the printer's control panel, the EPSON Status Monitor utility, or by running a printer operation check. If your problem is not USB related, troubleshooting printer problems is best handled in two easy steps: first diagnose the problem, then apply likely solutions until the problem is fixed. Refer to Correcting USB Problems for details. If you are connecting via the USB interface and are having difficulty printing, the problem may be related to your USB connection.
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